Frequently Asked Questions

No, you can join us at anytime.

You can switch your provider. They will provide you with a P45 to end your employment with them. We can liaise with your agency to ensure the transition goes smoothly.

 Fill out our contact us form and our Team will contact you and explain the various services we have to offer you in full and help you to choose the best payroll solution for you. 

We can complete your registration within one call in around 15 minutes.

Yes. You will have to provide us with documents to verify your identity and address.
Proof of Identity:
• Passport
• Drivers License

Proof of Address:
• Bank Statement
• Utility Bill
• Tenancy Agreement 

We store your data on a secure database. When you call us we will ask you security questions to comply with the Data Protection Act.

We will ask you your employment circumstances over the phone to ensure we place you on the correct tax code. You can also complete a P46 form if you wish. If there are any issues with your tax, you will need to arrange with HMRC for them to instruct us of your correct tax code.

You will need to let your Account Manager know immediately or our customer services support team.

If you chose our umbrella service you will enter into a formal employment contract with us. This gives you the benefit of full employment rights which with us.

Once we have made the last payment. You can request your P45. If you have not been paid for 2 calendar months, we will automatically issue you a P45 to end your formal employment with us. This ensures that you do not experience any tax difficulties with future employers.